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Frequently asked questions
When is check-in and check-out possible?
Check-out: by 11:00 a.m.
Late check-out or early check-in is possible depending on availability and may be subject to a fee.
Is it possible to store luggage before check-in or after check-out?
Yes, the hotel offers free luggage storage in lockable boxes.
There is also a shared bathroom with a shower, iron, and ironing board, which can be used free of charge at any time.
Do you offer airport transfers?
Yes, the hotel provides private transfers for an additional fee. The price for transportation to/from the airport is EUR 35, and the price for transportation to/from the train station is EUR 17.
For groups of 5-8 people, we offer a minibus. The price for transportation to/from the airport is EUR 55.
The transfer must be booked at least 24 hours in advance. Please contact the reception with your flight/departure details at info@julian.cz.
Is there parking available at the hotel?
The number of spaces is limited, so please reserve parking in advance at info@julian.cz.
The hotel also offers electric car charging (for a fee).
How do I get to the hotel by public transport?
From Václav Havel Airport:
Take trolleybus No. 59 to the Nádraží Veleslavín stop. Change to Metro A at Malostranská and then take the tram to the Švandovo divadlo stop. The hotel is a 2-minute walk from the stop.
The journey takes about 50 minutes.
From the Main Railway Station:
Take the tram to the Švandovo divadlo stop (about 20 minutes). The hotel is a 2-minute walk from the stop.
How do I get to the city center or tourist destinations?
- Center / Charles Bridge: approx. 20 min on foot or by tram from the Švandovo divadlo stop.
- Old Town: tram 9 to Národní třída or Václavské náměstí (approx. 10 min).
- Prague Castle: tram 22 from Újezd (5 min walk from the hotel).
- Petřín: the entrance to Petřín Gardens is a 3-minute walk from the hotel.
Is breakfast included in the price?
Yes, a rich buffet breakfast is always included in the price.
It is served:
- Mon–Fri: 7:00–10:30 a.m.
- Sat–Sun: 7:30–11:00 a.m.
It is possible to stop by and enjoy a rich buffet breakfast without staying at the hotel. The price of breakfast is CZK 280.
.In case of an early departure, a takeaway breakfast can be prepared (must be ordered in advance)
Is a gluten-free or vegan breakfast available?
Yes, we are happy to prepare a special breakfast according to your dietary requirements.
For more information and special requests, please contact our reception at info@julian.cz.
Is Wi-Fi available in the hotel and rooms?
Yes, free high-speed Wi-Fi is available in all rooms and common areas.
Are pets allowed?
Unfortunately, pets are not allowed in the hotel.
Does the hotel have a wellness or fitness center?
Yes, the hotel has a small private Wellness Rose Spa zone, which includes:
- wellness
- sauna
- whirlpool
The private spa can be rented for a fee for 60-90 minutes, including a drink and special salt essences. The price for renting the sauna for 60 minutes is CZK 500. The price for renting the sauna + whirlpool for 90 minutes is CZK 990.
The hotel does not have a gym.
Do you offer baby cot or equipment for families?
Yes, the hotel provides:
- free cribs,
- high chairs at breakfast,
- the option to heat up baby food.
What services does the hotel offer?
- Roof terrace with a view of Prague Castle
- Lobby bar and library with a fireplace
- Wellness area (sauna, whirlpool)
- 24/7 reception
- Ticket printing and assistance with booking activities
- Free luggage storage
- Ironing facilities (equipment available in the bathroom in the hotel basement)
- Parking (advance reservation required)
- PC with printer and internet access
- Laundry and ironing service
- Flowers or a cake arrangement (prior arrangement required)
What rooms are available and what do they include?
The hotel offers 33 comfortable rooms and suites.
All rooms include:
- Air conditioning
- Free Wi-Fi
- Coffee and tea making facilities
- Minibar
- Safe
- TV, telephone
- Modern bathroom with toiletries
Is there a lobby bar in the hotel?
Yes, the lobby bar is located on the ground floor of the hotel.
Does the hotel offer apartments?
Yes, the hotel offers several spacious apartments (including attic and rooftop apartments), ideal for longer stays or romantic occasions.
Do you offer gift vouchers?
Yes, the hotel offers the option to purchase gift vouchers for stays or additional services.
For more information, please visit our website https://www.hoteljulian.com/en/gift-vouchers/ or contact the reception desk info@julian.cz.
What are the payment and cancellation conditions?
The conditions depend on the type of reservation selected:
- Standard reservation: free cancellation up to 24 hours before arrival.
- Later cancellation/no-show: the price of the first night will be charged.
- Special offers (e.g., non-refundable payment): cannot be canceled free of charge.
What payment methods do you accept?
We accept:
- credit cards (Visa, Mastercard, Maestro, Amex)
- cash (CZK, EUR)
Does the hotel have wheelchair access?
The hotel has barrier-free access from the outside and one room is fully adapted for wheelchair users or guests with limited mobility.
For specific requirements, please contact reception and check the availability of a suitable room at info@julian.cz.